A manager from a big restaurant inside the neighborhood area known as in for our services. He had been asked to discover out if we could support the owner. It had grow to be clear that a number of the waiting staff where stealing from the Tips pot. He explained to us that on some weeks there might be as much as £5000 inside the pot on a Saturday night. There had been only two techniques that the dollars might be stolen from the pot. 1 could be before the dollars was put into the pot as well as the other would be when it was being counted in the staff room.
We asked the client if they had any CCTV cameras within the restaurant. The Manager said they had no security other than the locks and bolts. We suggested that CCTV cameras where a should before we did something else within the restaurant. We had the CCTV fitted without having any of the staff realising. We also decided to go undercover and pose as a couple getting a meal. We wanted to try and get the waiter to take a bit tip from us to see what he would do with all the money.
The Restaurant was fairly busy and so where the waiters. We had a great meal and showed our appreciation in the end when we gave the waiter a massive tip. Following we left we went back to the office to watch the film footage. It very clearly showed both the head waiter along with the Bar man taking dollars from the Tip jar and also forgetting to put their ideas in. Our client was delighted using the CCTV as well as the truth that we caught the head waiter and Barman read handed.
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